Book : Customer Experience Decoded - A guide to design, measure and improve customer experience

 



available in Kindle and Print format 

https://www.amazon.com/dp/B0DK1YWK8S




Glad to be included in the 35 Must read books on Customer Experience by CXM Today 

https://www.linkedin.com/pulse/35-must-read-books-customer-experience-cxmtoday-apipf/?trackingId=tBnc2uPjTAqNlPXJwMyyhw%3D%3D


Thank you, Bookauthority, for featuring my book in the list of best new customer experience books to read in 2025. Check out the list

https://bookauthority.org/books/new-customer-experience-ebooks


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